Out of intense complexities intense simplicities
emerge. ~Winston Churchill
"Complexity is a leader's enemy not their
friend. Great leaders live to eliminate or simplify the complex, while average
leaders allow themselves and those they lead to be consumed by it. Complexity
stifles innovation, slows development, gates progress, and adversely impacts
culture. Complexity is expensive, inefficient, and ineffective. …great leaders
understand opportunity and profits are extracted from complexity through
simplification, not by adding to the complexity."
I read that paragraph last week in an article
in Forbes.com entitled, Five Transitions
Great Leaders make that Average Leaders Don't. I thought back on my own week—having had
several Skype calls with individuals in Argentina and Peru, helping someone with
a leadership survey in Malawi, researching topics that seemed to have an
endless amount of information available on the Internet—and I realized that
even in my own little world just how complex things have become. We don't have to search far for complexity
because we live in it!
This then led me to an article by Margaret Wheatley
with Debbie Frieze entitled, Leadership
in the Age of Complexity: From Hero to Host. What an interesting analogy to describe the
leadership transition necessary to lead in complexity—from hero to host!
These authors say that "leaders-as-hosts know
that people willingly support those things they've played a part in creating—that
you can't expect people to 'buy-in' to plans and projects developed elsewhere." They say that hosting leaders must:
- provide conditions and good group processes for people to work together
- provide resources of time, the scarcest commodity of all
- insist that people and the system learn from experience, frequently
- offer unequivocal support—people know the leader is there for them
- keep the bureaucracy at bay, creating oases (or bunkers) where people are less encumbered by senseless demands for reports and administrivia [I love that word!]
- reflect back to people on a regular basis how they’re doing, what they’re accomplishing, how far they’ve journeyed
- work with people to develop relevant measures of progress to make their achievement visible
I
have to admit, as I read that list (and I didn't include the entire list here)
that I felt a bit exhausted. Hosting
leadership is hard work; it's much more involved than simply playing the role
of "hero." A hero can swoop in, make all
the decisions, assume everyone will follow without question (because you're the
hero after all) and you're on to the next challenge.
Will
you make the critical transition to shun complexity and live to eliminate and simplify
the complex, or will you (and those you lead) be consumed by it?
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