Reevaluation
need not be a reaction to actual or imagined failure but can be a kind of
organizational hygiene, a spring cleaning of assumptions. ~Faisal Hoque with Drake Baer
It is approaching that time of year when we begin to think
about spring cleaning. Living in an
urban environment there is another phenomenon that also reminds me spring is
just around the corner, and I am desperately in need of those reminders this
year.
In the city, snow is pushed off the sidewalks to the edge of
the street and from the street to the edge of the sidewalks. This mound of snow continuously builds
throughout the winter then begins to turn to an icy, mucky mess and finally
begins to melt (a sign of spring!). As
it melts, it's fascinating to see what's revealed. All of the cans, fast food containers, junk
mail, etc. people have tossed thinking it would be hidden in the snow. Along with items that have gotten caught up
in the winter winds and of course what's left behind from pets that pet owners
believed it was okay not to pick up since it would be buried in the snow. Yes, it's quite a sight. All of winter's messes revealed as spring
begins to emerge. All of what we assumed would be out of sight is now
exposed. A sure sign it might be time to
spring clean our assumptions.
I think that's how we treat assumptions in
organizations. Because we haven't had a
failure, imagined or real, we don't take the time to stop and reevaluate, we
don't practice some highly needed organizational hygiene. We assume
we can keep tossing our unwanted items into the snow banks because they will
remain hidden.
Assumption means hypothesis, guess, theory, conjecture. We all like to think that we assume very little because we make
decisions based on "fact" and "truth." The reality is we can never know every facet and variable that might
touch a situation, especially today. We
live in a more dynamic world than any time in history; something, or maybe
everything, around us is constantly changing.
We're coming out of decades where leadership success was
measured by the ability to create sustainability through stabilization—living
in a world of facts and truth.
Leadership success today, however, is and will be measured by the
ability to create sustainability through learning and adaptation—constantly
questioning our assumptions.
Here's an example in my world of consulting. Management consulting has been the standard
or typical assumed best approach for
many years. This means that an outside
consultant comes into the organization, studies it, and then as the outside expert
makes specific recommendations to be imposed upon the organization. I believe that much of management consulting
is going to be replaced by business coaching.
This means that the client is now the expert and the coach helps to
create a safe but challenging space for both individuals and the organization
to move from where they are to where they want to be. The business coach approach aligns more with
a learning and adaptation view of the world, while a management consulting approach
aligns more with a world view of facts and truth.
This shift in thinking around how my work is defined was a result
of some challenging spring cleaning of my assumptions about both what I do and
what organizations really need.
I love this idea of spring cleaning our assumptions. It can be applied to our professions, our
organizations, our relationships, and even our daily and mundane decisions. Let the spring cleaning commence!
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