Monday, September 8, 2014

How to garner extraordinary buy-in!

If you want to go fast, go alone.  If you want to go far, go together.  ~African proverb

Now and then I experience something personally that I just have to blog about, and this is one of those instances.  Sunday, the extraordinary happened.  Way back in 1978, my church, along with three other churches, invested in a mixed-income housing project across the street.  It was important to these churches to provide affordable and mixed-income housing options in what was then a neighborhood close to Cabrini Green.  This property is now being re-developed and the churches sold their portion to the developers (with the requirement that it would include even more affordable housing options) and we received our portion of that sale, which was $1.6 million!  But wait, that isn't the extraordinary.

So, here's a medium-sized congregation (~300) with an annual budget of less than $1 million who now has $1.6 million in cash.  How do we determine the best way to use these funds?  The leadership wanted everyone to truly participate in this process and for it not to end up being a decision made by a few on behalf of the entire congregation.  They also felt that it was important, as a church, to tithe the first 10%, or if you do the math, $160,000.  What does it look like for a church to tithe $160,000?  Well, this is how we did it.       

Here's the extraordinary…on Sunday, it was announced that we would all have a part in determining where that first $160,000 would go by giving each of us (yes, everyone) a check for $500.  We would each then determine where to give our $500 and simultaneously join one of a dozen or so groups to begin the discernment process for the remaining $1.4 million.  The checks were distributed at a catered lunch following the service.  Not surprising, one of our most well-attended lunches in quite some time. 

I’m sharing this extraordinary story because it’s a remarkable example of how leaders can garner buy-in. 

Numerous research studies have been conducted that conclude that when people have input in a decision as opposed to being told what to do, they are 5X more likely to follow through.  For example, in one study two groups of people were given a lottery ticket.  One group was given their lottery numbers; the other group was able to choose their own numbers.  Then, both groups were asked to sell back their lottery tickets.  Keep in mind, the group who could select their own lottery numbers had a lesser chance of winning because their numbers could be duplicated.  However, the researchers had to pay this group 5X the other group to get their lottery tickets back.  Because they got to choose their own numbers, they were 5X more invested in the process.

As leaders, many times we become impatient and want to make all the decisions.  We don’t want to wait for buy-in.  It's true, many times what a group of people decide might be the very same decision the leader would have made much faster.  However, we're being short-sighted if we think the impact and momentum we can gain from collective buy-in isn't worth the wait.

Over the coming months, I'll return to my church story and provide updates on our progress.  We'll see if our intentional effort to go together will enable us to truly go far.

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